The relationship between an employer and a domestic worker is a vital part of daily household life.
A housemaid is not just someone who completes chores—she is a partner who contributes to the comfort and well-being of your family. To ensure a successful and respectful relationship, there are key principles every employer should follow to create a safe and healthy working environment.
Mutual Respect
The foundation of any working relationship is respect. A housemaid deserves to be treated as a human being before being considered an employee. Respecting her privacy, personal time, and needs creates a positive and professional atmosphere. Always make sure to:
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Listen to her requests or concerns
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Allow sufficient rest time
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Respect her time outside of working hours
Clear and Polite Communication
Effective communication is essential. Be clear when assigning tasks, and never use harsh or demeaning language. Good communication includes both giving instructions and listening to feedback. Make sure to:
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Explain tasks clearly and simply
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Use polite language when giving directions
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Confirm that she understands what is expected
Safe and Healthy Work Environment
Employers are responsible for ensuring the home is safe and free of hazards. Make her living space comfortable and avoid placing her in mentally or physically harmful situations. To ensure a safe space:
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Keep the kitchen and appliances safe to use
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Provide a comfortable area for rest
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Maintain cleanliness and good ventilation in the home
Work Hours and Rest Time
A domestic worker should not work continuously without adequate rest. Exhaustion affects performance and behavior. Make sure to:
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Define her working hours clearly
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Offer daily breaks for meals and relaxation
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Respect her time off, especially during official holidays
Bonuses and Appreciation
Rewarding a job well done motivates housemaids and improves employer-employee relationships. Consider:
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Salary bonuses
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Extra leave days
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Small gifts as tokens of appreciation
Patience and Understanding
Challenges may arise due to cultural differences or unfamiliarity with certain tasks. Stay patient and flexible, especially in the early stages of employment. Understanding promotes smoother cooperation and less tension.
Written Agreement
Having a written employment contract is highly recommended. It should clearly state:
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Salary
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Working hours
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Days off
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Specific job duties
This protects the rights of both parties and prevents future misunderstandings.
Mental and Physical Well-being
The worker’s psychological health is just as important as her physical health. A happy, healthy worker contributes to a more stable home. Ensure that you:
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Allow her to express emotions or concerns
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Support her if she feels lonely or sad
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Give her time and space to relax
Legal Compliance
All legal requirements regarding domestic workers in Jordan must be fulfilled. This includes:
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Fair wages
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Valid work and residency permits
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Medical insurance
Make sure she is aware of her rights, and keep her documents stored securely.
Looking to Hire a Housemaid?
If you’re searching for reliable domestic worker recruitment services in Jordan, or need support managing your maid’s employment legally and ethically, Maasat Al-Urdon Recruitment Office is here to help. We ensure smooth recruitment processes, legal compliance, and a respectful environment for both employers and workers.
📞 Contact Us for Assistance or Inquiries
+962 7 8756 0004
+962 7 9594 7000
📍 Visit Us
Madina Al Monawara Street, near Al-Kilo Roundabout, heading toward Seventh Circle, Building No. 51
